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Frequently Asked Questions
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Canva Pro Templates require a Canva Pro subscription for access to premium fonts and elements.
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Canva Full Templates are fully editable and compatible with both Free and Pro Canva accounts.
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Canva Free Templates can be used with a Free Canva and Pro Canva accounts and include only free elements.
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Photo Source: Canva Pro
If the image is sourced from Canva Pro, it is included with your Canva Pro subscription, and you can use it without additional costs.
Photo source: Any third-party site (e.g., Unsplash, Pexels, Pixabay, etc.)Photos are not included with the templates. Templates that contain third-party photos will be clearly noted. You will need to replace or edit these images to suit your needs.
Mockups are not included and are used for preview purposes only.After completing your purchase, you’ll receive a PDF guide with direct links to your templates—available for instant download and also sent to your email. Simply open the PDF, click the link, log in to your Canva account, and click “Use Template” to begin editing
Yes! All templates are fully editable—you can change the text, fonts, colors, images, and layout to match your brand
Yes, you can use the templates to create content for your own business. However, they are not licensed for client work, resale, or redistribution of the editable files.
If you experience any problems, feel free to reach out via email at hoy@astigcreatives.au and I’ll be happy to help!
All digital products, including downloads and templates, we don't offer refunds exchanges or store credit on any of these products. Please ensure you fully understand what's required to be able to edit the files. If you have any questions about the product, please feel free to reach out prior to purchasing. For more details, please refer to our Digital Product Policy.